Frequently Asked Questions

Your guide to shopping the best in professional sports gear.

What are your standard shipping times?

We aim to process all orders within 24 hours. Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for next-day delivery.

Can I return sports equipment if it doesn't fit?

Yes, we offer a 30-day return policy on all apparel and footwear. Items must be in their original packaging with tags attached and show no signs of use on the field or court.

Do you offer team or bulk discounts?

Absolutely. Queensferry Sports provides specialized pricing for clubs, schools, and local teams. Please contact our sales team via the 'Teamwear' page for a custom quote.

Are all your products authentic?

Every product sold at Queensferry Sports is 100% authentic and sourced directly from official brand manufacturers including Nike, Adidas, and Under Armour.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.