Returns & Exchanges
At Queensferry Sports, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a different style, our process is designed to get you back in the game as quickly as possible.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the equipment or apparel is securely protected for transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or local post office.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing